We provide a six step approach to service delivery from initial enquiry to an on-going relationship in future years.

The Green & Co Renewables Ltd - Six step service approach

Step 1 - Understand each customers ‘needs and requirements.

Step 2 - Carry out a detailed site survey and assessment.

Step 3 - Provide a complete proposal with recommendations and options.

Step 4 - Nominate a dedicated account manager to ensure pre delivery information. Requirements are met and timescales are achieved.

Step 5 - Provide project installation support and a full commissioning package.

Step 6 - Ensure that on-going service is provided and annual maintenance requirements are understood and achieved.

A dedicated team with a quality product and a high level of service delivery

The specialist Heat Pump provider.

All the equipment offered by us are selected to achieve a very high level of manufacturing quality and an equally high level of performance. This diligence in terms of offering a package of equipment which sits at the higher end of the Heat Pump market allows us to provide high quality equipment and service in a package which represents excellent value for money.

The Delonghi-Climaveneta range of Heat pumps gives great flexibility of choice and features:

• Air Source Heat Pumps...Heating only.

• Air Source Heat Pumps...Heating and Cooling.

• Air Source Heat Pumps...Heating and Cooling and Domestic Hot Water(DHW).

• Ground Source Heat Pumps...Heating only.

• Ground Source Heat Pumps...Heating and Cooling.

• Ground Source Heat Pumps...Heating and Cooling and Domestic Hot Water (DHW).

• (Geothermal options available).

This choice of three types of each unit gives the ability to offer significant operational benefits.

For example – DHW option:

• Run the Heat Pump with water at 40 degrees C for underfloor heating or 12 degrees C for cooling, BUT also have a continuous supply of Domestic Hot Water at +60 degrees C at the same time (DHW).

Why is this important?

Because the Heat Pump can run very efficiently at a lower temperature of 40 degrees for underfloor heating or be running in cooling mode for air conditioning and also supply +60 degree C hot water at the same time.

This allows larger users of domestic hot water to have a dedicated supply of domestic hot water at any time which gives Heat Pump efficiency savings and convenience benefits to the user.
This feature can be important to larger properties as the efficiency of Heat Pumps increases when the unit is running at lower water temperatures, using this DHW option the unit runs very efficiently at low temperature (40 degrees C) with a high COP whilst still providing +60 degree C domestic hot water simultaneously, therefore very efficient running with the benefit of the DeLonghi DHW system to give higher temperature hot water.
The unit uses the refrigeration system to give this DHW feature and not electric heaters. These are single compressor units that utilise the features of the refrigeration circuit to achieve the delivery of two simultaneous high and low water temperatures.

This is just one example of DeLonghi efficiency being used to create real operational benefits for the user. Design and technical development are two key areas that DeLonghi excels in.
This European manufactured range of Heat Pumps is built to give real ease of use and operational benefits as illustrated in the above example.

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*COP – Coefficient Of Performance, this is usually in excess of 4 for ground source units i.e. 1kW electricity input equals 4kW of heat output.
The COP of a heat pump reduces as the hot water supply temperature is increased, as per the above example.
Please see product data sheets or contact our technical support team for specific unit information.

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